It’s a shame the police don’t want to chat about my porn problem

Remember how in 24 things would often get kick started by “chatter”? Yeah, chatter – mutterings on the Internet that something is afoot. In espionage drama (and heck, probably real life spying too) the ‘net is monitored for tidbits of this and that which might fall into a sort of a pattern that tells you… Continue reading It’s a shame the police don’t want to chat about my porn problem

Cleaning up Twitter data in Excel for analysis

A lot of academic work that draws on tweets as primary data will use hashtag archives as the basis of their study. What’s nice about that is that you can use tools that capture data and present them to you in a usable manner (e.g. a CSV file). If you’re doing something a little different, like reviewing… Continue reading Cleaning up Twitter data in Excel for analysis

Social media listening: dear brands, please stop rewarding me for being a grumpy git

I’m getting worried about social media listening strategies. Not in a paranoid, surveillance society way. I’m worried about social media listening strategies because corporations reward me every time I moan; whinges are the new currency, and companies are incentivising me to be grumpy. Discounting spammers who @ me on twitter every time I mention Apple,… Continue reading Social media listening: dear brands, please stop rewarding me for being a grumpy git

Owning conversations: the commercial TV back channel for #xfactor

Twitter’s a funny place. The folk I follow on there are passionate champions of free speech one day, insisting that my local councillor can make racist jokes for example, and the next they’re all “this isn’t the place to talk about popular culture – I will unfollow you if you tweet about xfactor you idiot!”.… Continue reading Owning conversations: the commercial TV back channel for #xfactor

The sad thing about the Compton case: it provides another reason for politicians to fear the Internet

BCU MA Events and Exhibition Management student Sammy Williams is working on a project to encourage Birmingham’s councillors to engage more readily with citizens through social media; the Gareth Compton case is another huge hurdle for her to get over.  That’s the really sad thing at the heart of this affair: it makes councillors more likely to shy away from what could be a… Continue reading The sad thing about the Compton case: it provides another reason for politicians to fear the Internet

Who are the social capitalists?

Regular readers of this blog and interactive cultures will have picked up that I have a preoccupation with social capital. So you won’t be surprised to learn that when I met up with the new intake on the MA Social Media for the first time this year, social capital was the key thing I wanted to discuss with them. The… Continue reading Who are the social capitalists?

Dear Microsoft, I fixed your social marketing campaign for you

Last week JJ & I stumbled across the Hamburg leg of the Kinect Tour – a Roadshow to promote the new Xbox motion control games system “Kinect” (formerly Project Natal). We impressed by the tech, but less impressed by Microsoft’s attempt to add social media to the experience. It actually works   Firstly the bit you probably… Continue reading Dear Microsoft, I fixed your social marketing campaign for you

LinkedIn has a language problem that is actually meaningless. So get over it.

Folk I know, particularly I’m thinking here of folk best described as “social media types”, are a bit sniffy about LinkedIn (direct link to my profile). I wonder if it’s stuff like this that puts them off? The capture below is a box I get when adding someone to my network on Linkedin. Before I can add… Continue reading LinkedIn has a language problem that is actually meaningless. So get over it.